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User Stories & Studies

Off quick withdrawals and you can broad video game libraries so you’re able to tight code enforcement and occasional commission delays, such feel high light what truly matters really so you’re able to actual users. Listed here are types of exactly how users determine their big date that have Ruby Chance, Spin Gambling enterprise, and you will Regal Vegas.

Ruby Chance has been working inside Canada for many years, plus one of their key advantages are its commitment to prioritizing membership protection and you will fair enjoy. The fresh new dialogue more than from the shows an instance where an excellent player’s withdrawal consult was defer due to a merchant account stop. While this might seem difficult at first, additionally implies that Ruby Fortune enforce its statutes continuously so you’re able to manage brand new stability of system.

In this situation, the assistance team examined rapidly. In 24 hours or less, it examined the player’s account, confirmed numerous account explore, and you will explained the reason behind the newest block. Even though the outcome wasn’t just what player hoped for, the process try treated which have openness and you will show.

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